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Märka, tunneta, mõtle, tegutse

Instinkti tähtsusest äris
Andy Milligan, Shaun Smith  (Author)
"See, Feel, Think, Do" kirjeldab lihtsat tehnikat: klientide tegevuse jälgimist, neile kaasa elamist ja selle põhjal nende tegelike vajaduste rahuldamist.
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