Artificial intelligence is being used, on a massive scale, to decide who gets hired, fired and promoted. Through whistleblower exclusives, leaked internal documents and astonishing real-world practices, journalist Hilke Schellmann reveals the secret rise of AI in the world of work. Testing them herself, she discovers that many algorithms making these high-stakes calculations do more harm than good, and traces their origins to troubling pseudoscientific ideas about people´s ´true´ essence.
Interviewing experts, developers and ordinary workers, The Algorithm offers fascinating and alarming truths. From software analysing interviewees´ facial expressions and tone of voice, to video games assessing their performance, to ´personality profiles´ built from candidates´ social media, almost all major employers use AI in recruitment. Programmes track their staff´s activity, group dynamics and physical health, identifying who is productive, a bully, worth long-term investment, or likely to quit. But can we trust them?
In a world of severe job insecurity, workplace algorithms are on the brink of dominating or even threatening us-if we don´t fight back.