March 1941. As the war rages on, the Buckingham Hotel has become a microcosm of the world. Its ballroom and restaurant are peopled with exiled royal families, politicians and dignitaries, but the beating heart of the Buckingham remains its hardworking, talented staff.
With the heroic Raymond de Guise away fighting in North Africa, his beloved wife Nancy must balance her new position in life- as Head of Housekeeping at the Buckingham, but also as a new mother to their child.
And all the while, mysterious new figures are beginning to take centre stage: a secretive new bandleader from across the Atlantic, an unknown thief pilfering luxury goods from the Buckingham's larders, and a charismatic ghost from Raymond's past, stirring up old memories from his time on the circuit in 1920s Paris.
As tensions flare and dark secrets rise to the surface, it's all the Buckingham staff can do to retain their trademark elegance and poise...